Customer parking
Keep customer parking free — automatically and lawfully.
When outside drivers block your spaces, you lose customers and revenue. We solve the problem — digitally, simply and in full legal compliance.
You know the problem.
Experienced daily
Customer parking is vital to your business. Yet every day unauthorised drivers block these spaces — and your paying customers drive off, frustrated, to the competition.
Customers drive away frustrated.
No free space, no purchase. Studies show over 60% of drivers abandon a shopping trip when they can't find parking. Every blocked space costs you revenue directly.
Your team loses valuable time.
Instead of focusing on customers, your staff spend time confronting wrongful parkers, taking photos and contacting authorities — an inefficient, frustrating process with no guarantee of success.
Legal uncertainty holds you back.
Can you have a car towed? What charge is allowed? Without a clear legal basis you risk complaints or lawsuits. React wrongly — and the wrongful parker hits back with a counter-claim.
Our solution for your customer parking.
The solution
FalschParker puts every tool in your hands to protect your customer parking effectively — with no legal risk, no staff effort, completely free for you as the operator. The wrongful parker covers the cost.
Capture the wrongful parker.
Open the app, photograph the vehicle with its plate visible and confirm the location. It takes less than 60 seconds.
Issue the contractual penalty.
The app automatically generates a legally compliant contractual penalty under German law. No forms, no trips to the authorities.
We handle the rest.
Collection, administration and phone support — it's all on us. You focus on your core business.
Request a tow.
For repeated or serious violations, order a tow truck with one tap from our Germany-wide partner network.
Who is this for?
Ideal for these industries.
Retail & supermarkets.
Keep your spaces free so customers can shop right outside your store — not 500m away.
Restaurants & cafés.
Reserved spaces stay free for your guests — even at the lunch and evening rush.
Medical practices & pharmacies.
Patient parking is sensitive. Make sure only patients actually park there.
Salons, studios & service providers.
Appointments fall through when customers can't find parking. Protect your business.
Shopping centres.
Manage several zones and locations centrally in one app — with a complete overview.
How it works
Free parking in 2 steps.
Set up the app & train your team.
FalschParker is set up in minutes. We train your team — remotely too. No technical know-how needed.
- Digital invoicing
- Automatic owner lookup
- Collection service included
- Digital invoicing
- Automatic owner lookup
- Collection service included
Go live straight away.
From day one you can charge wrongful parkers with full legal certainty. The entire process runs automatically.
- Visible deterrence
- Far fewer wrongful parkers
- Seamless system integration
- Visible deterrence
- Far fewer wrongful parkers
- Seamless system integration
Additional services
Download the appPhysical protection on site.
Put up no-parking signs.
We supply legally compliant no-parking signs that reference the contractual penalty and the risk of towing. That way unauthorised drivers know what they're in for before they even step out of the car.
Deploy ParkGuards.
Our trained ParkGuards check your parking spaces on site and record violations directly in the app.
Key differentiators
Why we're different.
Free for you.
No subscription fees, no setup costs. The contractual penalty is paid by the wrongful parker — not you.
Legally sound under German law.
Every penalty is legally grounded and contestable in court by the offender — not by you.
Everything in one app
Issue penalties, order towing, pull statistics — one tool for everything, usable from anywhere.
What our customers say.
Our property managers log reports straight into the app while they are on site. At head office we see every case and every status, without anyone having to ask.
- hrs/week less administration
- 10+
Guides on this topic.
Visitor parking disputes
Disputes over visitor parking? Learn what applies in Germany, how clear rules in tenancy agreements, house rules or owners' association resolutions help, and how to prevent long-term parkers.
Read more
Protect business parking
Unauthorised parkers on your commercial parking? Learn how businesses can protect their parking with prevention, technology and a legally sound approach — and how FalschParker helps you enforce your rights quickly and digitally.
Read more
Neighbours take action
Illegal parkers on private parking spaces are a constant nuisance in many residential areas. They block reserved spots, hinder delivery vehicles or park without permission on private property. Many neighbourhoods are taking the problem into their own hands. This article shows how neighbours can tackle illegal parkers on private spaces together, and how FalschParker helps.
Read more