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Towing Service Hamburg.

Parking without permission on private property in Hamburg is unlawful interference with possession (§ 858 BGB). Whether a company car park, a residential complex space or a customer car park: With FalschParker you report the violation in seconds — scan the number plate, take a photo, confirm the location.

Large car park with marked bays between brick office buildings

From the sign to the contractual penalty.


The process

Four steps under German law – you report the violation, we take care of the keeper, the claim and the payment.

  1. Sign at the entrance, plate into the app.

    A clearly visible sign at the entrance makes your parking terms part of the contract under Sections 305 et seq. BGB. Use its QR code or the app itself to enter the number plate.

    FalschParker: input form for the number plate of a vehicle parked without permission
  2. Prove it with a photo.

    Capture the vehicle and its number plate clearly in the frame. The photo relies on legitimate interest (Art. 6(1)(f) GDPR) and serves as evidence.

    FalschParker: camera view while photographing the wrongly parked car
  3. Pin the location, identify the keeper.

    The app takes the GPS position and you confirm it with one tap. We then request the keeper details from the Federal Motor Transport Authority (Section 39 StVG).

    FalschParker: map with the location of the parking violation marked
  4. Contractual penalty – we do the rest.

    You assign the claim to ParkGuard (Section 398 BGB). We pursue the contractual penalty, answer questions by phone and handle debt collection where needed.

    FalschParker: list of your reported parking violations with their status
Requested via the app

For Hamburg’s company sites and residential complexes.

Whether employee parking in a business park, visitor spaces at a residential complex or customer parking in retail: outside parkers cost time and patience. In the app you document every case completely — without arguments on site.

  • Request a towing service in a few taps
  • GPS live tracking for every job
  • Request a towing service directly in the app
Tow truck on a job in front of a building

Five cities, one simple process.


Locations

Report illegal parkers in Berlin, Hamburg, Munich, Cologne and Frankfurt am Main via FalschParker. Our company seat is in Berlin, Greifswalder Straße 226.

Where we operate

How we proceed.

When a customer reports a parking violation in Hamburg via the app, we handle the contractual penalty and collection. If the vehicle has to go, request a towing service directly in the app.

Your rights as an owner.

In Hamburg too, the possessor may defend against unauthorised parking with self-help (§ 859 BGB). If the keeper denies having driven, they must explain who could have been the driver (BGH, XII ZR 13/19).

FAQ

Towing service Hamburg — explained.

  • What does towing cost me as an owner in Hamburg?

    For you as a parking-space owner FalschParker is free. The responsible party bears the towing costs at the customary local rate; the costs of general car-park monitoring are not recoverable (BGH, V ZR 229/13).

  • May I have a vehicle towed from my private parking space in Hamburg?

    Parking on private property without permission is unlawful interference with possession (verbotene Eigenmacht, § 858 BGB). In principle you may have the vehicle towed as self-help (§ 859 BGB); the responsible party bears the towing costs at the customary local rate (BGH, V ZR 144/08 and V ZR 229/13).

  • Whom do I contact about illegal parkers on public roads in Hamburg?

    On public roads, illegal parking is an administrative offence under the StVO. The city of Hamburg’s public order authority or the police are responsible there — in emergencies such as a blocked fire lane, call 110. On your private property the authorities are generally not responsible; there you enforce your rights under civil law, for example with FalschParker.

  • Is FalschParker suitable for company car parks in Hamburg?

    Yes. Companies record outside parkers on employee, visitor or delivery spaces via the app. Several sites can be managed centrally, and we handle the contractual penalty.

  • What signage do I need for a contractual penalty?

    Put up a clearly visible sign at the entrance stating the terms of use and the amount of the contractual penalty. Only then are the terms effective as standard terms (§§ 305 ff. BGB); the amount must be reasonable (§ 307 BGB).

FalschParker on three smartphones: map view, order overview and towing order

In summary.

An illegal parker on your property in Hamburg? Report it via FalschParker — we take care of the contractual penalty, collection and, if needed, the towing service.

Download the app now